D. Ninetalis
Notice? their notice is to ring your door and answer. If you don't well then it is your problem. Then they are surprised that nobody likes to use their service. :/ As long as you are home at the time that they ring your door, you're fine. But when you aren't, you are basically doomed to lose your package and everything in it...

Koen Rollé
I usually work at home, so I would have heard them. I should have known. I guess I'm going to use Kiala (if possible) for future shipments...